Brilliantsweb Reviews

Good value and a team that genuinely cares about the result

Sarah Gagnon / Chief Digital Officer | Oct 09, 2026

The project went well overall. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch. I would recommend Brilliantsweb to anyone looking for a dependable Web Development partner.

Project summary

We partnered with Brilliantsweb to build a customer portal where clients can log in, track orders and download invoices. The work covered requirements, design, development, testing and launch support. We worked together for around 8 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: Jan 2026 - Sep 2026
Business Type:: Gaming & Gambling
Location:: Waterloo, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Chief Digital Officer at Vertex Gaming, a Gaming & Gambling company based in Waterloo, Canada. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Gaming & Gambling and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

Dependable Software Development Partner for a Growing Food & Beverage Business

Jess Barker / Operations Manager | Sep 17, 2026

Overall we had a good experience working with Brilliantsweb. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. A couple of milestones slipped by a week or so, mostly around testing.

Happy to recommend them.

Project summary

Our company worked with Brilliantsweb to rebuild an internal order management system that had outgrown its original design. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 6 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Food & Beverage
Location:: Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Operations Manager at Swift Beverages. We operate in Food & Beverage and most of our customers are in and around Cardiff, UK.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to rebuild an internal order management system that had outgrown its original design before our busy season.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Food & Beverage clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

Skilled Game Development Team That Understood Our Business

Jason Hughes / Marketing Director | Aug 29, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Brilliantsweb to develop a casual mobile game from concept to launch. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 9 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $50,000 to $149,999
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Construction
Location:: New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Marketing Director at Bridgewater Projects LLC, a Construction company based in New York, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a casual mobile game from concept to launch.

What services did the company provide for your project?

Game Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Construction and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Construction clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional Game Development Team, Smooth Delivery From Start to Finish

Yousef Haddad / Owner | Aug 26, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far.

Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Brilliantsweb to port our game to new platforms and improve performance. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 3 months from kickoff to launch.

Overall Rating 4.5
Quality 5.0
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: Less than $10,000
Project Duration:: Apr 2026 - Jul 2026
Business Type:: Travel & Hospitality
Location:: Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Crestview Journeys, a Travel & Hospitality company based in Abu Dhabi, UAE. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to port our game to new platforms and improve performance.

What services did the company provide for your project?

Mainly Game Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Travel & Hospitality clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Easy to work with and very transparent on timelines and cost

Tyler Fisher / General Manager | Aug 04, 2026

Brilliantsweb did good work for us, and we would use them again. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. There were some early misunderstandings on requirements that took a few rounds to sort out. I would recommend Brilliantsweb to anyone looking for a dependable Web Development partner.

Project summary

We partnered with Brilliantsweb to build a customer portal where clients can log in, track orders and download invoices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.0
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Jun 2026
Business Type:: Agriculture
Location:: Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as General Manager at Stonebridge Farms Inc. We operate in Agriculture and most of our customers are in and around Boston, USA.

What specific problem or business challenge led you to hire this company?

We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Agriculture and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Delivered on time and stayed involved after launch

Noura Khan / Head of Digital Transformation | Jun 11, 2026

The project went well overall. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. Their team changed one developer midway, which slowed things down for a couple of weeks. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Brilliantsweb to help us choose and plan the rollout of a new core system. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 9-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - May 2026
Business Type:: Events & Event Management
Location:: Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Oakline Productions FZ-LLC is a Events & Event Management business in Dubai, UAE. As Head of Digital Transformation, I was responsible for this project on our side and the main contact for Brilliantsweb.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to help us choose and plan the rollout of a new core system.

What services did the company provide for your project?

IT Consulting, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Consulting partner.

Great team to work with — professional, responsive and reliable

Conor Byrne / Founder & CEO | May 27, 2026

Brilliantsweb did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. Happy to recommend them.

Project summary

We hired Brilliantsweb to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. The work covered requirements, design, development, testing and launch support. The engagement ran for about 3 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Mar 2026
Business Type:: Gaming & Gambling
Location:: Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Gaming & Gambling company based in Cork, Ireland. I'm the Founder & CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Quality work, a little slower than we planned

Sara Al Mansoori / Co-Founder | May 27, 2026

We got a good result in the end, but the road there had a few bumps. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch. I would recommend Brilliantsweb to anyone looking for a dependable IT Consulting partner.

Project summary

Brilliantsweb was brought in to help us choose and plan the rollout of a new core system. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 7 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: Less than $10,000
Project Duration:: Sep 2025 - Apr 2026
Business Type:: Financial Services
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder at Westbridge Capital, a Financial Services company based in Sharjah, UAE. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to help us choose and plan the rollout of a new core system before our busy season.

What services did the company provide for your project?

IT Consulting, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Brilliantsweb asked the best questions and had good reviews from past clients.