Solid AI & Machine Learning Work With Clear Communication Throughout
Brilliant Consulting did an excellent job for us. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.
Feedback from our customers has been very positive so far. We are already discussing the next phase with them.
Project summary
We partnered with Brilliant Consulting to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 6-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Jan 2026 - Jul 2026
- Business Type:
- Human Resources
- Location:
- Denver, USA