Solid delivery, though timelines needed some pushing
We got a good result in the end, but the road there had a few bumps. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. We are already discussing the next phase with them.
Project summary
We engaged Bridgecode Technologies LLP to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. The project took roughly 3 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Apr 2026 - Jul 2026
- Business Type:
- Nonprofit & NGO
- Location:
- Dallas, USA