Bridge CRM

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Details

Founded:: 2021
Hourly Rates:: Undisclosed
Employees:: 50 - 249
Ratings:: 4.1 9 Reviews

Industries Served

Human Resources Food & Beverage Media & Entertainment Construction Gaming & Gambling Pharmaceuticals & Biotechnology Nonprofit & NGO Financial Services

Where We Specialize

14% Mobile App Development

Mobile App Development 14%

Salesforce Development 13%

Web3 13%

Crypto Trading Bot Development 12%

Big Data Analytics 10%

NLP 10%

Web Development 7%

AI Development 7%

Consumer 6%

Software Development 4%

Metaverse Development 3%

Bot Development 1%

Industry Expertise

Marketplace39% Travel31% Education30%

Typical Project Size

47% Small Business

41% Midmarket Business

12% Enterprise

About

Since 2021, Bridge CRM has operated as a technology services provider. The company's main offerings are Custom Software Development and Mobile App Development. Bridge CRM employs 50 - 249 people. Their home base is Brooklyn, NY. Overall, Bridge CRM is one of the options worth shortlisting for a technology project.

Bridge CRM Reviews

4.1 9 Reviews

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Honest advice and solid execution

Rachel Goh / Chief Digital Officer | Sep 03, 2026

Our experience with Bridge CRM was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly.

Happy to recommend them.

Project summary

Bridge CRM was brought in to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 6-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Human Resources
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Human Resources company based in Singapore. I'm the Chief Digital Officer and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a custom operations platform to replace the spreadsheets and email threads we were running the business on before our busy season.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Capable AR/VR Development team — happy with the end result

Daniel Al Mansoori / Managing Director | Aug 13, 2026

The final product works well for us, although the process could have been smoother. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Bridge CRM to develop a VR training module for new staff. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 3 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AR/VR Development
Project Cost:: Less than $10,000
Project Duration:: Mar 2026 - Jun 2026
Business Type:: Food & Beverage
Location:: Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Foods FZ-LLC is a Food & Beverage business in Abu Dhabi, UAE. As Managing Director, I was responsible for this project on our side and the main contact for Bridge CRM.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a VR training module for new staff.

What services did the company provide for your project?

End-to-end AR/VR Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AR/VR Development partner.

Exceeded our expectations on quality and communication

Callum Clarke / Owner | Jul 30, 2026

Bridge CRM did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since. We had to follow up a few times on smaller bug fixes after launch.

We are already discussing the next phase with them.

Project summary

Our company worked with Bridge CRM to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. The work covered requirements, design, development, testing and launch support. The engagement ran for about 6 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Media & Entertainment
Location:: Manchester, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Owner at Bridgewater Media. We operate in Media & Entertainment and most of our customers are in and around Manchester, UK.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a custom operations platform to replace the spreadsheets and email threads we were running the business on so they could focus on customers.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Skilled Data & Analytics Team That Understood Our Business

Niamh Murphy / Senior Product Manager | May 12, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Bridge CRM was brought in to set up a data warehouse and reporting layer for our leadership team. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 8-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Data & Analytics
Project Cost:: $50,000 to $149,999
Project Duration:: Jul 2025 - Mar 2026
Business Type:: Construction
Location:: Dublin, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Cobalt Builders Ltd is a Construction business in Dublin, Ireland. As Senior Product Manager, I was responsible for this project on our side and the main contact for Bridge CRM.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to set up a data warehouse and reporting layer for our leadership team.

What services did the company provide for your project?

Data & Analytics, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Bridge CRM asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Construction clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Solid Software Development Work With Clear Communication Throughout

Conor Byrne / Director of Technology | Apr 14, 2026

The project went well overall. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing. Happy to recommend them.

Project summary

We engaged Bridge CRM to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 2 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $500,000+
Project Duration:: Jan 2026 - Mar 2026
Business Type:: Gaming & Gambling
Location:: Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Crestview Play Ltd is a Gaming & Gambling business in Galway, Ireland. As Director of Technology, I was responsible for this project on our side and the main contact for Bridge CRM.

What specific problem or business challenge led you to hire this company?

We needed to build a custom operations platform to replace the spreadsheets and email threads we were running the business on, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Software Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Bridge CRM asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good work overall, with a few bumps along the way

Harsh Joshi / Head of Digital Transformation | Apr 02, 2026

Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.

Project summary

We engaged Bridge CRM to clean up and consolidate customer data spread across several systems. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 3 months from kickoff to launch.

Overall Rating 4.0
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Data & Analytics
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Mar 2026
Business Type:: Human Resources
Location:: Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Human Resources company based in Noida, India. I'm the Head of Digital Transformation and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to clean up and consolidate customer data spread across several systems.

What services did the company provide for your project?

Data & Analytics, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Human Resources clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Data & Analytics partner.

Solid Blockchain Development Work With Clear Communication Throughout

Rob Edwards / Director | Mar 22, 2026

We were happy with the final result. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

Bridge CRM was brought in to build a supply chain traceability prototype on a permissioned blockchain. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 8 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jul 2025 - Mar 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Beacon Bio Ltd is a Pharmaceuticals & Biotechnology business in London, UK. As Director, I was responsible for this project on our side and the main contact for Bridge CRM.

What specific problem or business challenge led you to hire this company?

We needed to build a supply chain traceability prototype on a permissioned blockchain, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly Blockchain Development. They also helped with the technical planning and a few integrations with our existing tools.