Braze

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Details

Founded:
2011
Hourly Rates:
Undisclosed
Employees:
250 - 999
Ratings:
4.4 10 Reviews

Industries Served

Financial Services Food & Beverage Travel & Hospitality Automotive Energy & Utilities Gaming & Gambling Government & Public Sector Healthcare

Where We Specialize

17% IT Support & Maintenance
IT Support & Maintenance 17%
Mobile App Development 16%
Game Development 13%
Salesforce Development 13%
Implementation Services 13%
E-commerce Development 9%
Cloud Computing Services 8%
Web Design 5%
Software Development 3%
IT Services 3%

Industry Expertise

Entertainment100%

Typical Project Size

40% Small Business
37% Midmarket Business
23% Enterprise

About

Braze is a software development company that turns ideas into working products. Braze focuses on Mobile App Development. With 250 - 999 people on staff, Braze can take on projects of varying size. Their home base is New York, NY. Overall, Braze is one of the options worth shortlisting for a technology project.

Braze Reviews

4.4 10 Reviews
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Solid UI/UX Design Work With Clear Communication Throughout

Chloe Wilson / Chief Digital Officer | Sep 25, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We launched on schedule and have not had any major issues since.

I would recommend Braze to anyone looking for a dependable UI/UX Design partner.

Project summary

Braze was brought in to run user research and create new designs for our mobile app. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$150,000 to $499,999
Project Duration:
Mar 2026 - Aug 2026
Business Type:
Financial Services
Location:
Waterloo, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Clearfield Payments is a Financial Services business in Waterloo, Canada. As Chief Digital Officer, I was responsible for this project on our side and the main contact for Braze.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to run user research and create new designs for our mobile app.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Financial Services clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

They listened, asked the right questions, and delivered

Tyler Miller / Head of Digital | Aug 02, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. We would definitely work with them again.

Project summary

We partnered with Braze to build a design system so our product looked consistent across screens. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 3 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Apr 2026 - Jul 2026
Business Type:
Food & Beverage
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Digital at Bridgewater Bakery Inc. We operate in Food & Beverage and most of our customers are in and around Chicago, USA.
What specific problem or business challenge led you to hire this company?
We needed to build a design system so our product looked consistent across screens, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Food & Beverage and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Quality work, a little slower than we planned

Vikram Verma / Marketing Director | May 08, 2026

The final product works well for us, although the process could have been smoother. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. A couple of milestones slipped by a week or so, mostly around testing.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Braze to run user research and create new designs for our mobile app. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 3 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Jan 2026 - Apr 2026
Business Type:
Travel & Hospitality
Location:
Bengaluru, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Nimbus Travel is a Travel & Hospitality business in Bengaluru, India. As Marketing Director, I was responsible for this project on our side and the main contact for Braze.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to run user research and create new designs for our mobile app so they could focus on customers.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Travel & Hospitality clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Strong Technical Skills and a Very Responsive IT Consulting Team

Kelly Ramirez / Founder & CEO | Apr 29, 2026

Braze did good work for us, and we would use them again. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

Braze was brought in to help us choose and plan the rollout of a new core system. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$150,000 to $499,999
Project Duration:
Jan 2026 - Mar 2026
Business Type:
Automotive
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder & CEO at Sage Auto Group. We operate in Automotive and most of our customers are in and around Tampa, USA.
What specific problem or business challenge led you to hire this company?
We needed to help us choose and plan the rollout of a new core system, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
IT Consulting, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

A reliable long-term partner for our tech needs

Emily Clarke / Managing Director | Apr 14, 2026

We were happy with the final result. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. I would recommend Braze to anyone looking for a dependable Cloud Services partner.

Project summary

We partnered with Braze to move our application to Azure and set up proper backups and monitoring. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Mar 2026
Business Type:
Automotive
Location:
Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Automotive company based in Reading, UK. I'm the Managing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to move our application to Azure and set up proper backups and monitoring.
What services did the company provide for your project?
End-to-end Cloud Services — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Automotive clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Hui Min Chua / Head of Engineering | Mar 28, 2026

Our experience with Braze was really positive from start to finish. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

It has made a real difference to how our team works day to day. Happy to recommend them.

Project summary

Our company worked with Braze to build custom CRM modules for how our sales process actually works. The work covered requirements, design, development, testing and launch support. We worked together for around 5 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
CRM Development
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Feb 2026
Business Type:
Food & Beverage
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Engineering at Pinecrest Foods Pte Ltd, a Food & Beverage company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build custom CRM modules for how our sales process actually works before our busy season.
What services did the company provide for your project?
Mainly CRM Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Food & Beverage and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable CRM Development partner.

Solid IT Consulting Work With Clear Communication Throughout

Ella Ngata / Co-Founder & CTO | Mar 15, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They shared working builds regularly, so we could test early and give feedback before things were locked in. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Braze to review our technology setup and give us a roadmap for the next two years. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 9 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
Less than $10,000
Project Duration:
Apr 2025 - Jan 2026
Business Type:
Energy & Utilities
Location:
Auckland, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Crestview Utilities. We operate in Energy & Utilities and most of our customers are in and around Auckland, New Zealand.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to review our technology setup and give us a roadmap for the next two years so they could focus on customers.
What services did the company provide for your project?
Mainly IT Consulting. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Energy & Utilities clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Consulting partner.

Exceeded our expectations on quality and communication

Rachel Patel / Founder | Mar 10, 2026

I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

It has made a real difference to how our team works day to day.

Overall, a team we trust and plan to keep working with.

Project summary

Braze was brought in to build a Shopify store with custom features for our product range. The work covered requirements, design, development, testing and launch support. The engagement ran for about 8 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
E-commerce Development
Project Cost:
$10,000 to $49,999
Project Duration:
May 2025 - Jan 2026
Business Type:
Gaming & Gambling
Location:
Dallas, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder at Redwood Play Inc, a Gaming & Gambling company based in Dallas, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a Shopify store with custom features for our product range before our busy season.
What services did the company provide for your project?
E-commerce Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Braze Delivered a Quality Software Development Solution on Time

Nikhil Menon / Operations Manager | Feb 20, 2026

Our experience with Braze was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Braze to develop a scheduling and dispatch tool for our field team. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 8 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$150,000 to $499,999
Project Duration:
May 2025 - Dec 2025
Business Type:
Government & Public Sector
Location:
Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Operations Manager at Keystone Civic Solutions, a Government & Public Sector company based in Jaipur, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.

Solid CRM Development Work With Clear Communication Throughout

Sean Byrne / Director | Jan 09, 2026

Braze did an excellent job for us. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The CRM Development work has already made a noticeable difference — tasks that used to take hours now take minutes. We would definitely work with them again.

Project summary

Our company worked with Braze to build custom CRM modules for how our sales process actually works. The work covered requirements, design, development, testing and launch support. The engagement ran for about 2 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
CRM Development
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Nov 2025
Business Type:
Healthcare
Location:
Dublin, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Healthcare company based in Dublin, Ireland. I'm the Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build custom CRM modules for how our sales process actually works.
What services did the company provide for your project?
CRM Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Braze asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Healthcare clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable CRM Development partner.
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