They listened, asked the right questions, and delivered
Overall we had a good experience working with BrainArt IT Solution. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.
Project summary
We partnered with BrainArt IT Solution to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 9 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Nov 2025 - Aug 2026
- Business Type:
- Real Estate
- Location:
- Raleigh, USA