A reliable long-term partner for our tech needs
The project went well overall. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in.
Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned. We would definitely work with them again.
Project summary
We partnered with Book Writers Canada to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 3 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- May 2026 - Aug 2026
- Business Type:
- Human Resources
- Location:
- Cologne, Germany