Good results, communication improved as the project went on
We got a good result in the end, but the road there had a few bumps. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
Since launch, everything has been stable and our team has adapted to it quickly. Estimates on a few features were optimistic and those took longer than planned.
If you need a team that communicates well and delivers, they are a good choice.
Project summary
We partnered with BMWARE Software Development to manage our servers, backups and helpdesk. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 4 months from kickoff to launch.
- Project Type:
- IT Managed Services
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Apr 2026 - Aug 2026
- Business Type:
- Travel & Hospitality
- Location:
- Perth, Australia