Please describe your company, your role, and the industry you operate in.
Crestview Public Services LLC is a Government & Public Sector business in Phoenix, USA. As Engineering Manager, I was responsible for this project on our side and the main contact for Black Cap IT.
What specific problem or business challenge led you to hire this company?
We needed to build a supply chain traceability prototype on a permissioned blockchain, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Blockchain Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.