Good work overall, with a few bumps along the way
Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.
The IT Consulting work has already made a noticeable difference — tasks that used to take hours now take minutes. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.
Project summary
We partnered with BitScale Software to help us choose and plan the rollout of a new core system. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 9 months.
- Project Type:
- IT Consulting
- Project Cost:
- Less than $10,000
- Project Duration:
- Dec 2025 - Sep 2026
- Business Type:
- Healthcare
- Location:
- Seattle, USA