Dependable AI & Machine Learning Partner for a Growing Travel & Hospitality Business
I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
Since launch, everything has been stable and our team has adapted to it quickly. We would definitely work with them again.
Project summary
We engaged BIG FISH Internet-technology Ltd. to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 7 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Jan 2026 - Aug 2026
- Business Type:
- Travel & Hospitality
- Location:
- Atlanta, USA