BEST

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Details

Founded:
2016
Hourly Rates:
$25 - $49 / hr
Employees:
2 - 9
Ratings:
4.3 8 Reviews

Industries Served

Legal Services Healthcare Travel & Hospitality Construction Retail & E-commerce Fashion & Apparel Manufacturing Information Technology

Where We Specialize

31% Web Development
Web Development 31%
Mobile App Development 28%
Virtual Reality 14%
Bot Development 12%
Software Development 11%
AI Development 4%

Industry Expertise

Entertainment57% Healthcare26% Insurance17%

Typical Project Size

56% Enterprise
24% Small Business
20% Midmarket Business

About

BEST is a software development company that turns ideas into working products. The company's main offerings are Web Development and Custom Software Development. The company operates with a team of 2 - 9 professionals. Typical hourly rates run around $25 - $49 / hr/hr. The team is based in Amman, Jordan. Overall, BEST is one of the options worth shortlisting for a technology project.

BEST Reviews

4.3 8 Reviews
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Solid Mobile App Development Work With Clear Communication Throughout

Lucy Hughes / Director | Jul 08, 2026

Our experience with BEST was really positive from start to finish. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day. We would definitely work with them again.

Project summary

We engaged BEST to rebuild our existing mobile app, which had poor reviews and frequent crashes. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 8-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Jun 2026
Business Type:
Legal Services
Location:
Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Legal Services company based in Birmingham, UK. I'm the Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.
What services did the company provide for your project?
Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Legal Services clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Carlos Hayes / Managing Director | Jul 07, 2026

BEST did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day.

Overall, a team we trust and plan to keep working with.

Project summary

We hired BEST to automate document data extraction that our team was doing by hand. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 8 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Oct 2025 - Jun 2026
Business Type:
Healthcare
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Ironwood Care is a Healthcare business in Chicago, USA. As Managing Director, I was responsible for this project on our side and the main contact for BEST.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Would happily work with them again

Conor Murphy / Senior Engineering Manager | May 04, 2026

BEST did good work for us, and we would use them again. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. We had to follow up a few times on smaller bug fixes after launch.

Overall, a team we trust and plan to keep working with.

Project summary

BEST was brought in to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$500,000+
Project Duration:
Sep 2025 - Mar 2026
Business Type:
Travel & Hospitality
Location:
Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Engineering Manager at Redwood Journeys. We operate in Travel & Hospitality and most of our customers are in and around Cork, Ireland.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Tyler Carter / IT Manager | Apr 09, 2026

We were very happy with how this project went. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. Happy to recommend them.

Project summary

We engaged BEST to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Dec 2025 - Feb 2026
Business Type:
Construction
Location:
Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Construction company based in Portland, USA. I'm the IT Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. BEST asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Construction clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Quality work, a little slower than we planned

Megan Reed / Director | Apr 05, 2026

Overall the project was a success, though it was not without some challenges. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. Estimates on a few features were optimistic and those took longer than planned.

We are already discussing the next phase with them.

Project summary

We engaged BEST to redesign and rebuild our company website on a modern stack. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 6 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Aug 2025 - Feb 2026
Business Type:
Retail & E-commerce
Location:
Raleigh, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Oakline Retail LLC is a Retail & E-commerce business in Raleigh, USA. As Director, I was responsible for this project on our side and the main contact for BEST.
What specific problem or business challenge led you to hire this company?
We needed to redesign and rebuild our company website on a modern stack, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. BEST asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Exceeded our expectations on quality and communication

Ben Shaw / General Manager | Mar 22, 2026

We were very happy with how this project went. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

It has made a real difference to how our team works day to day.

Overall, a team we trust and plan to keep working with.

Project summary

BEST was brought in to build iOS and Android apps for our customers, including booking, payments and push notifications. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 4 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Oct 2025 - Feb 2026
Business Type:
Fashion & Apparel
Location:
Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Bridgewater Fashion Ltd is a Fashion & Apparel business in Reading, UK. As General Manager, I was responsible for this project on our side and the main contact for BEST.
What specific problem or business challenge led you to hire this company?
We needed to build iOS and Android apps for our customers, including booking, payments and push notifications, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Fashion & Apparel clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Great Experience With BEST on Our Web Development Project

Jason Johnson / Head of Engineering | Jan 14, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

It has made a real difference to how our team works day to day. Happy to recommend them.

Project summary

Our company worked with BEST to rebuild a slow, outdated web app and move it to a new framework. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Nov 2025
Business Type:
Manufacturing
Location:
Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Crestview Industries LLC is a Manufacturing business in Denver, USA. As Head of Engineering, I was responsible for this project on our side and the main contact for BEST.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Manufacturing clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Good results, communication improved as the project went on

Amanda Carter / CEO | Jan 03, 2026

Overall the project was a success, though it was not without some challenges. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. We are already discussing the next phase with them.

Project summary

BEST was brought in to develop a scheduling and dispatch tool for our field team. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 2 months.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
Less than $10,000
Project Duration:
Sep 2025 - Nov 2025
Business Type:
Information Technology
Location:
Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Sage Labs LLC is a Information Technology business in Boston, USA. As CEO, I was responsible for this project on our side and the main contact for BEST.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to develop a scheduling and dispatch tool for our field team.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Information Technology clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.
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