Please describe your company, your role, and the industry you operate in.
Ironwood Tech is a Information Technology business in Columbus, USA. As Director, I was responsible for this project on our side and the main contact for Bending Bytes.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build dashboards that pull our sales, marketing and finance data into one place.
What services did the company provide for your project?
Data & Analytics, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Information Technology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.