Balsam Technologies

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Details

Founded:
2016
Hourly Rates:
< $25 / hr
Employees:
10 - 49
Ratings:
4.2 9 Reviews

Industries Served

Real Estate Media & Entertainment Logistics & Supply Chain Fashion & Apparel Automotive Nonprofit & NGO Gaming & Gambling Aerospace & Defense Telecommunications

Where We Specialize

23% AI Development
AI Development 23%
Bot Development 19%
No Code/ Low Code 18%
Virtual Reality 14%
Cloud Computing Services 13%
Web Development 10%
Mobile App Development 3%

Industry Expertise

Education100%

Typical Project Size

48% Small Business
39% Enterprise
13% Midmarket Business

About

Since 2016, Balsam Technologies has operated as a technology services provider. Balsam Technologies focuses on Web Development and Mobile App Development. Its team includes 10 - 49 specialists working across design, development, and delivery. Typical hourly rates run around < $25 / hr/hr. The team is based in Gurugram, India. These details offer a useful starting point when evaluating Balsam Technologies.

Balsam Technologies Reviews

4.2 9 Reviews
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Good work overall, with a few bumps along the way

Nathan Ryan / VP of Engineering | Sep 10, 2026

Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Balsam Technologies to build internal tools on a low-code platform so our team could stop relying on spreadsheets. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 5 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Low-Code / No-Code Development
Project Cost:
$500,000+
Project Duration:
Mar 2026 - Aug 2026
Business Type:
Real Estate
Location:
Sydney, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as VP of Engineering at Brightpath Properties. We operate in Real Estate and most of our customers are in and around Sydney, Australia.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build internal tools on a low-code platform so our team could stop relying on spreadsheets before our busy season.
What services did the company provide for your project?
Mainly Low-Code / No-Code Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Balsam Technologies asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Real Estate clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Eva de Vries / Senior Engineering Manager | Aug 31, 2026

Our experience with Balsam Technologies was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. I would recommend Balsam Technologies to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We engaged Balsam Technologies to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$500,000+
Project Duration:
Feb 2026 - Jul 2026
Business Type:
Media & Entertainment
Location:
Utrecht, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Media & Entertainment company based in Utrecht, Netherlands. I'm the Senior Engineering Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Dependable AI & Machine Learning Partner for a Growing Logistics & Supply Chain Business

Maya Campbell / Head of Digital Transformation | Aug 11, 2026

We were very happy with how this project went. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

Balsam Technologies was brought in to build a demand forecasting model on top of our sales data. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 9-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$500,000+
Project Duration:
Oct 2025 - Jul 2026
Business Type:
Logistics & Supply Chain
Location:
Montreal, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Digital Transformation at Bridgewater Supply Inc. We operate in Logistics & Supply Chain and most of our customers are in and around Montreal, Canada.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Capable AI & Machine Learning team — happy with the end result

Harry Clarke / Owner | Aug 08, 2026

We got a good result in the end, but the road there had a few bumps. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. There were some early misunderstandings on requirements that took a few rounds to sort out. Happy to recommend them.

Project summary

We hired Balsam Technologies to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Jun 2026
Business Type:
Fashion & Apparel
Location:
Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Owner at Vertex Apparel. We operate in Fashion & Apparel and most of our customers are in and around Cardiff, UK.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Capable Low-Code / No-Code Development team — happy with the end result

Kelly Coleman / Director of Technology | Jul 06, 2026

The final product works well for us, although the process could have been smoother. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The Low-Code / No-Code Development work has already made a noticeable difference — tasks that used to take hours now take minutes. There were some early misunderstandings on requirements that took a few rounds to sort out.

We are already discussing the next phase with them.

Project summary

Balsam Technologies was brought in to build a quick MVP on a low-code stack to test our idea. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Low-Code / No-Code Development
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - May 2026
Business Type:
Automotive
Location:
Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Lumen Automotive is a Automotive business in Minneapolis, USA. As Director of Technology, I was responsible for this project on our side and the main contact for Balsam Technologies.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a quick MVP on a low-code stack to test our idea before our busy season.
What services did the company provide for your project?
Low-Code / No-Code Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Would happily work with them again

Chloe Leblanc / Product Manager | Apr 24, 2026

Our experience with Balsam Technologies was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly.

Happy to recommend them.

Project summary

Our company worked with Balsam Technologies to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$50,000 to $149,999
Project Duration:
Jul 2025 - Apr 2026
Business Type:
Nonprofit & NGO
Location:
Waterloo, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Product Manager at Stonebridge Trust. We operate in Nonprofit & NGO and most of our customers are in and around Waterloo, Canada.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to reduce our cloud bill and clean up an AWS setup that had grown messy over the years so they could focus on customers.
What services did the company provide for your project?
Cloud Services, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Honest advice and solid execution

Joanne Ng / Managing Director | Apr 23, 2026

Balsam Technologies did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Balsam Technologies was brought in to automate approval workflows using a no-code platform. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Low-Code / No-Code Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Mar 2026
Business Type:
Gaming & Gambling
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Managing Director at Pinecrest Interactive Pte Ltd, a Gaming & Gambling company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to automate approval workflows using a no-code platform, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Low-Code / No-Code Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Balsam Technologies asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Dependable Web Development Partner for a Growing Aerospace & Defense Business

James Barker / Founder & CEO | Mar 18, 2026

Balsam Technologies did good work for us, and we would use them again. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.

Project summary

We partnered with Balsam Technologies to redesign and rebuild our company website on a modern stack. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 6 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jul 2025 - Jan 2026
Business Type:
Aerospace & Defense
Location:
Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder & CEO at Greenfield Aviation Ltd. We operate in Aerospace & Defense and most of our customers are in and around Cambridge, UK.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Reliable Web Development Partner That Delivered What They Promised

Aoife Kelly / Director | Jan 04, 2026

Our experience with Balsam Technologies was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Feedback from our customers has been very positive so far.

We would definitely work with them again.

Project summary

We partnered with Balsam Technologies to rebuild a slow, outdated web app and move it to a new framework. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$150,000 to $499,999
Project Duration:
May 2025 - Dec 2025
Business Type:
Telecommunications
Location:
Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director at Bluepeak Telecom. We operate in Telecommunications and most of our customers are in and around Galway, Ireland.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Balsam Technologies asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.
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