Good work overall, with a few bumps along the way
Overall the project was a success, though it was not without some challenges. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
It has made a real difference to how our team works day to day. We had to follow up a few times on smaller bug fixes after launch. Happy to recommend them.
Project summary
We hired AverLynx to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 6 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Mar 2026 - Sep 2026
- Business Type:
- Travel & Hospitality
- Location:
- Amsterdam, Netherlands