Solid delivery, though timelines needed some pushing
Overall the project was a success, though it was not without some challenges. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Since launch, everything has been stable and our team has adapted to it quickly. Estimates on a few features were optimistic and those took longer than planned. Happy to recommend them.
Project summary
Atomic Soom was brought in to manage our servers, backups and helpdesk. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 3 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- May 2026 - Aug 2026
- Business Type:
- Travel & Hospitality
- Location:
- Bengaluru, India