Capable AI & Machine Learning team — happy with the end result
Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.
We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned.
Happy to recommend them.
Project summary
Our company worked with Athena Business Solutions to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 4-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Feb 2026 - Jun 2026
- Business Type:
- Telecommunications
- Location:
- Mumbai, India