Please describe your company, your role, and the industry you operate in.
Brightpath Systems is a Information Technology business in Vancouver, Canada. As Marketing Director, I was responsible for this project on our side and the main contact for AstraSoft Innovations.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build firmware and a companion app for a smart device we were launching.
What services did the company provide for your project?
IoT Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. AstraSoft Innovations asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.