Good results, communication improved as the project went on
Overall the project was a success, though it was not without some challenges. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.
The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We partnered with Astelix to take over day-to-day IT support for our offices. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 6 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Mar 2026 - Sep 2026
- Business Type:
- Manufacturing
- Location:
- New York, USA