Solid delivery, though timelines needed some pushing
We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing. Overall, a team we trust and plan to keep working with.
Project summary
We hired Ascentis Sdn Bhd to take over day-to-day IT support for our offices. The work covered requirements, design, development, testing and launch support. We worked together for around 6 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Mar 2026 - Sep 2026
- Business Type:
- Advertising & Marketing
- Location:
- Atlanta, USA