Good results, communication improved as the project went on
The final product works well for us, although the process could have been smoother. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
The result looks great and performs well, and our internal team found it easy to take over. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.
Project summary
We engaged ADASOFT to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 6 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Feb 2026 - Aug 2026
- Business Type:
- Telecommunications
- Location:
- Sharjah, UAE