Solid delivery, though timelines needed some pushing
The final product works well for us, although the process could have been smoother. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.
Project summary
We engaged Abacus Technologies to redesign the user experience of our SaaS product. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 3 months.
- Project Type:
- UI/UX Design
- Project Cost:
- $500,000+
- Project Duration:
- Jun 2026 - Sep 2026
- Business Type:
- Healthcare
- Location:
- New York, USA