3digitalminds Co., Ltd Reviews

Good work overall, with a few bumps along the way

Eric Henderson / CEO | Sep 03, 2026

The final product works well for us, although the process could have been smoother. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

We engaged 3digitalminds Co., Ltd to help us choose and plan the rollout of a new core system. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 8 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - Jul 2026
Business Type:: Financial Services
Location:: Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as CEO at Summit Finance Inc. We operate in Financial Services and most of our customers are in and around Portland, USA.

What specific problem or business challenge led you to hire this company?

We needed to help us choose and plan the rollout of a new core system, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly IT Consulting. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. 3digitalminds Co., Ltd asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Consulting partner.

Strong Technical Skills and a Very Responsive Software Development Team

Sanne de Vries / Director | Jul 31, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. I would recommend 3digitalminds Co., Ltd to anyone looking for a dependable Software Development partner.

Project summary

We hired 3digitalminds Co., Ltd to rebuild an internal order management system that had outgrown its original design. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 2-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Insurance
Location:: Rotterdam, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Insurance company based in Rotterdam, Netherlands. I'm the Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild an internal order management system that had outgrown its original design.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Exceeded our expectations on quality and communication

Megan Coleman / General Manager | Jul 26, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Since launch, everything has been stable and our team has adapted to it quickly.

I would recommend 3digitalminds Co., Ltd to anyone looking for a dependable IT Consulting partner.

Project summary

3digitalminds Co., Ltd was brought in to review our technology setup and give us a roadmap for the next two years. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 8 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: $50,000 to $149,999
Project Duration:: Nov 2025 - Jul 2026
Business Type:: Government & Public Sector
Location:: Raleigh, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the General Manager at Atlas Council Services, a Government & Public Sector company based in Raleigh, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to review our technology setup and give us a roadmap for the next two years.

What services did the company provide for your project?

IT Consulting, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Consulting partner.

Dependable IT Consulting Partner for a Growing Nonprofit & NGO Business

Lucy Barker / Head of Digital | Jul 20, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with 3digitalminds Co., Ltd to help us choose and plan the rollout of a new core system. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 9 months.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: $50,000 to $149,999
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Nonprofit & NGO
Location:: Bristol, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Head of Digital at Copper Leaf Alliance Ltd. We operate in Nonprofit & NGO and most of our customers are in and around Bristol, UK.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to help us choose and plan the rollout of a new core system before our busy season.

What services did the company provide for your project?

IT Consulting, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Solid delivery, though timelines needed some pushing

Matt Campbell / Program Manager | May 13, 2026

We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with 3digitalminds Co., Ltd to rebuild a slow, outdated web app and move it to a new framework. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 4 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: Nov 2025 - Mar 2026
Business Type:: Telecommunications
Location:: Waterloo, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Program Manager at Crestview Connect Inc, a Telecommunications company based in Waterloo, Canada. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild a slow, outdated web app and move it to a new framework so they could focus on customers.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Good results, communication improved as the project went on

Liam Gagnon / Co-Founder | Apr 30, 2026

Overall the project was a success, though it was not without some challenges. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.

Project summary

Our company worked with 3digitalminds Co., Ltd to assess our architecture before a major product rebuild. The work covered requirements, design, development, testing and launch support. The project took roughly 9 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: Less than $10,000
Project Duration:: Jul 2025 - Apr 2026
Business Type:: Education
Location:: Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Education company based in Toronto, Canada. I'm the Co-Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to assess our architecture before a major product rebuild, and we didn't have the in-house capacity to do it ourselves.