10KB Reviews

They listened, asked the right questions, and delivered

Ashley Hayes / Senior Product Manager | Sep 28, 2026

The project went well overall. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.

Project summary

We hired 10KB to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 6 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Mar 2026 - Sep 2026
Business Type:: Travel & Hospitality
Location:: Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Nimbus Travel is a Travel & Hospitality business in Seattle, USA. As Senior Product Manager, I was responsible for this project on our side and the main contact for 10KB.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Travel & Hospitality and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Dependable Web Development Partner for a Growing Fashion & Apparel Business

Amanda Brooks / Founder | Jul 28, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

It has made a real difference to how our team works day to day. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with 10KB to build a customer portal where clients can log in, track orders and download invoices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 6 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Fashion & Apparel
Location:: Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Fashion & Apparel company based in Phoenix, USA. I'm the Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Fashion & Apparel and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

Professional team that made a complex project feel manageable

Chloe Sandhu / Co-Founder | Jul 27, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

We partnered with 10KB to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: Less than $10,000
Project Duration:: Feb 2026 - Jul 2026
Business Type:: Telecommunications
Location:: Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Telecommunications company based in Toronto, Canada. I'm the Co-Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Conor Byrne / Co-Founder | Jul 12, 2026

We were happy with the final result. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.

Project summary

We engaged 10KB to build a demand forecasting model on top of our sales data. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 2 months.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Telecommunications
Location:: Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Telecommunications company based in Galway, Ireland. I'm the Co-Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Telecommunications and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Sophie Hughes / Engineering Manager | Jul 02, 2026

10KB did good work for us, and we would use them again. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.

Project summary

Our company worked with 10KB to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 6 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Nov 2025 - May 2026
Business Type:: Food & Beverage
Location:: Manchester, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Engineering Manager at Bluepeak Beverages, a Food & Beverage company based in Manchester, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a customer portal where clients can log in, track orders and download invoices.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Food & Beverage and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Food & Beverage clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

10KB Delivered a Quality AI & Machine Learning Solution on Time

Darragh Walsh / Program Manager | Jul 02, 2026

Our experience with 10KB was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

We partnered with 10KB to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 5 months from kickoff to launch.

Overall Rating 4.5
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $500,000+
Project Duration:: Dec 2025 - May 2026
Business Type:: Healthcare
Location:: Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Program Manager at Silverline Care Ltd, a Healthcare company based in Galway, Ireland. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Capable Mobile App Development team — happy with the end result

Nicole Bennett / Managing Director | Apr 11, 2026

Overall the project was a success, though it was not without some challenges. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. There were some early misunderstandings on requirements that took a few rounds to sort out.

Overall, a team we trust and plan to keep working with.

Project summary

We engaged 10KB to develop a field-staff app with offline mode that syncs back to our main system. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 7 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Mar 2026
Business Type:: Gaming & Gambling
Location:: Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Managing Director at Westbridge Play. We operate in Gaming & Gambling and most of our customers are in and around Phoenix, USA.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a field-staff app with offline mode that syncs back to our main system so they could focus on customers.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Gaming & Gambling and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Solid E-commerce Development Work With Clear Communication Throughout

Conor Murphy / Director | Mar 28, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged 10KB to add subscriptions and a better checkout to our existing store. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 7-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: E-commerce Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jul 2025 - Feb 2026
Business Type:: Government & Public Sector
Location:: Dublin, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director at Copper Leaf Civic Solutions Ltd, a Government & Public Sector company based in Dublin, Ireland. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to add subscriptions and a better checkout to our existing store.

What services did the company provide for your project?

E-commerce Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.