Good results, communication improved as the project went on
The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.
It has made a real difference to how our team works day to day. There were some early misunderstandings on requirements that took a few rounds to sort out. If you need a team that communicates well and delivers, they are a good choice.
Project summary
021-Solutions was brought in to take over day-to-day IT support for our offices. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 8-month engagement.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Jan 2026 - Sep 2026
- Business Type:
- Telecommunications
- Location:
- Minneapolis, USA