How ‌an Ecommerce app development company works – A complete guide

• By Sharjeel Ahmed
• 12-04-2024
• E-commerce

An e-commerce app development company refers to different working modules because they have to deal with a large amount of data related to orders and customers.

The database management of such applications is very different as compared to a casual application because there is a lot of data, and the app developer needs to manage it all.

From the concrete app design to the strong backend development, the app development firm has to work on the features, enhancements, smooth deployment, and on-time delivery of the application.

In this blog, we are going to discuss the important features that should be included in the e-commerce application, along with the process flow they follow.

Not to forget, we are also going to shed light on the process of hiring an e-commerce app development agency; hence, it’s going to be a detailed guide for you.

Some Interesting Facts About Ecommerce App Development

Online shopping will not be possible without ‌software; hence, it’s necessary to have an online store to process data.

An e-commerce platform enables fast shipment, order fulfillment, and instant delivery status sharing. The e-commerce industry has grown to six trillion US dollars.

B2C (business-to-consumer) ranked at the top as compared to other agencies. B2B e-commerce is forecast to be highly ranked in coming years. It’s expected to get an investment of 4.2 billion US dollars.

This fact is enough to draw the attention of customers to this industry and encourage them to invest in the e-commerce app design and development industry.

[Bonus Read: Android App Development Cost in 2024]

The Important Features Of Ecommerce Application

An e-commerce store is an application that enables both seller and buyer to coordinate with each other and make transactions through an encrypted method.

Paypal and other payment methods are used worldwide and are embossed in the application by the app developer.

In this blog, we are going to discuss‌ the top-tier features of Ecommerce store:

• Online Ordering: In this feature, customers are allowed to order online and get the desired product on time. They do not get a holistic view of the products, but they can order directly through it without any hassle.
• Product View: Customers can view different products simply by viewing the product catalog and placing an order, if required.
• Product Description View: Customers can also view the product descriptions and place an order for the desired product.
• Order Confirmation: Once the order is confirmed by the customer, an email is sent to them at their desired email address.

These are a few of the most important features that an e-commerce application should possess. The core responsibility of the app design and development firm is to manage the data properly and get the products delivered on time with proper status updates.

Anyhow, we should ‌‌talk about the amazing technologies used by app design and development firms to deploy an Ecommerce store.

• React Native
• Flutter
• Node JS
• Ionic
• Swift
• Laravel

These are a few of the technologies that are used by leading app development firms to create an e-commerce store.

Sounds interesting..

The Workflow Followed by an e-commerce app development firm

Many app development companies offer native app development services that consist of the best strategies to build intuitive and feature-rich e-commerce stores.

1. Requirements Finalization Of The Ecommerce Store

All the project managers, app designers, and app developers sit together and finalize the document of requirements.

The requirement document possesses a feature listing, timeline for completion, testing phase, and a delivery time frame. Along with it, the LOE is also there.

LOE represents the level of effort that will be applied to the application. All the app developers work effortlessly in this phase and connect with the clients to grab their feedback.

If you know, this is the most important part for the e-commerce store development because once the requirement document is signed off, no one can change the requirements. Neither the client nor the development team

• Technologies being used
• Time frame for project completion
• Features of the e-commerce store
• Number of active users
• Admin panel overview
• LOE distribution

2. App Designer Start With UI/UX Design

The app designers in this phase start with the amazing UI/UX of the application. They use all the amazing colors that go with the e-commerce store.

All the app designers provide is that the color that is used doesn’t overlap with text and keeps it visible.

• Team collaboration
• Team work
• App designing
• Unique principles of design
• Wireframing
• Prototyping of the application

3. Developing the Admin Panel and App Dashboard

On the third, the app developers start working on the admin panel, which will control all the activities within the e-commerce store.

The admin panel holds inventory management, logistics management, and other key features to maintain high-end results.

Once done with the admin panel, the credentials are shared with the clients to maintain privacy. Moreover, the e-commerce dashboard creation is started, where the team works on the product listing, product descriptions, product view, and catalog features.

For both panels, credentials are shared with the team to maintain high-end performance and avoid security breaches.

4. Scrum With Clients To Grab Feedback

Clients usually search for “ecommerce app developers near me” and get the most amazing team of app designers and developers.

The team connects with the clients to get their feedback on the working e-commerce store. If any changes are indicated, they'll be solved by the developers.

Scrum helps clients connect with ‌developers, and share a verdict regarding the final product. All of these details are really necessary to be shared at the start and end of the project to avoid any issues.

5. Team Celebration For Successful Project Delivery

Lastly, the team celebrated the successful deployment of the e-commerce store. All the team members sit with the clients and have some dinner to share their happiness.

It’s a ‌great activity to build team bonding, and bring loyalty to the customers. We hope you enjoyed reading this blog and learning about the dynamics of e-commerce store design and development.

Make sure that the team you’re hiring is professional, that you connect with them through online meetings, and that you check their portfolio to view the projects.

As we are now done with the workings of the e-commerce app development agency and what the necessary steps are that an e-commerce developer should take, let’s start discussing the process of hiring an e-commerce development firm.

Are you ready to explore it with us?

How to hire an e-commerce development firm: a quick discussion

The process of hiring an e-commerce development firm is time-consuming and requires every individual involved in the hiring process to take every step carefully.

If they make one mistake in finalizing any profile or identify the wrong person, then there are chances that they are going to face the consequences later in their working life.

When these profiles are assigned work, they fail in doing that too. It’s because the hiring manager doesn’t get the time to view the practical work of the e-commerce app expert.

Does this sound like a plan?

Let’s explore the steps:

1. Know exactly what you’re looking for.

The first and most crucial step is to know about the e-commerce app developer and what experience they are looking for in the ideal candidate.

When you post a job ad, you might get tons of messages from people sending you their resumes, and you might even shortlist a few from them, but you know what makes the difference? It’s how those profiles are going to appear in the interview rounds.

The interviewer should have a paper where they have listed all the questions in a separate manner so they can ask them directly and get the desired answer.

However, if the answer doesn’t match the criteria, they can remove that person in the first round.

For this step, it’s necessary for the company to have a requirement chart in their hands and shortlist the profiles that match their requirements.

2. Look for different platforms, like Fiverr

It’s not always necessary that you find one experience resource only on LinkedIn; instead, you can find one on different freelancing platforms like Fiverr, Upwork, etc.

These profiles will make it easier for you to make them learn about the e-commerce store and what exactly you’re expecting from them.

The hunting process might be time-consuming and require a lot of effort, but the result would be a ‌ resource with a proficient amount of experience.

Sounds great?

Hence, start hunting for the best resource on Fiverr, Upwork, and other platforms for the e-commerce developer and check their skills and portfolio.

If they have mentioned Shopify, Wix, WooCommerce, BigCommerce, and other relevant technologies as their core expertise, then you’ve shortlisted the right person.

If not, then start the search again, and you might find your ideal candidate in the third or fourth round.

3. View their portfolio

The third step that results in professional e-commerce app developer hiring is portfolio listing and viewership.

Whenever you shortlist a profile, you must visit their portfolio. The portfolio will consist of ‌past projects, which they have done in the past.

In this way, you will get to know more about the e-commerce developers and how they’re working with the client’s requirements.

It’s not just about the portfolio but also visiting the apps or website yourself. Once you use their developed applications yourself, you will have a better idea of their development skills.

You can add some other people from the panel in this phase, too. Obviously, the hiring process is not dependent on one person alone; instead, a lot of people sit on the panel to come up with a desirable answer.

4. Try to connect with past clients

The fourth step is to connect with the clients and learn about the experience they had with the shortlisted profile.

Yes, you read it right. Fake profiling is very common these days, and people get fake reviews from their friends on their business pages and LinkedIn just to grab the attention of a newly landed client.

However, the reality check can be done once you interact with‌ past clients, and ask them about the experience.

You should ask the following questions:

1. Were they responsible throughout the project's delivery?
2. How much time did they take to complete the project?
3. Was the project delivered on time?
4. Were they cooperative enough to deal with last-minute changes?
5. Was the design finalized first and shared with you?
6. How many meetings did you have during the entire experience?
7. Did they share any requirements documents before starting the project?
8. How many rounds were involved in the changes?
9. Do they offer post-maintenance service?
10. Were they available after working hours for a quick call?

These are a few of the most important questions that one should look for while they’re finalizing an e-commerce app developer. Guarantee that you ask all of these questions from ‌ past clients to learn about their experience.

Never hire anyone based on the great profile they’ve built on Fiverr, LinkedIn, or any other platform. It’s all fake, but you should visit the portfolios yourself, connect with past clients, and talk to them personally to get a reality check.

5. Make them an offer

Last but not least, start with the offer finalization process.

Hurray, You’re pretty much nearing the hiring of your ideal e-commerce app developer. Yes, you can make them an offer once you’ve gone through all the previous steps and the candidate has passed all the checkboxes with a green tick.

Connect with them, ask them for a cup of coffee, share the offer with them, and wait for them to reply to your offer.

If the answer is yes, then you can onboard the candidate and start sharing the project requirements with them. If not, then wait for a week or so.

We hope you learned everything in this blog about an e-commerce store's most important features, the hiring process, and what else?

It’s a complete guide for you. Don't forget to share your experience in the comment section.