There is a general misconception about domain names: many people believe that one of the easiest tasks in establishing an online presence is getting a domain name.
They believe this because the whole process looks simple from the outside. Create a brand name, then buy the same domain name from a domain registrar. What else do I need?
Well, there are a couple of other aspects that need to be considered and carefully planned. Different domain names cost different amounts, from cheap to extremely expensive. Choosing the right top-level domain is another common issue. “.com” seems to be the best option, but the variety of TLDs is wider than ever.
And even after you finally purchased your desired domain name, many hidden problems start to appear. The domain name branding process, the technical part (connecting it to a web server), and building up a wall around your precious gem.
Yes, domain name defense is an actual part of domain name strategy. In this article, we will introduce why it is important, how to establish one, and what you can gain from implementing these measures.
One of the most notable domain name disputes of the 1990s involved Nissan, one of the world's major automotive manufacturers.
Their misfortune is connected to Uzi Nissan, who owned a business called Nissan Computer in the USA and, when the internet was in its early phase, bought a domain called nissan.com. He used the domain to promote and operate his computer business.
Around the same time, the Japanese automotive company Nissan was establishing its own online presence and began seeking domain names for its business. They were disappointed when they found out that Nissan.com is not available for sale, as it was registered by Uzi Nissan. Rather than reaching an agreement with Uzi Nissan to purchase the domain, Nissan pursued legal action against him, as they believed it was illegal to use Nissan’s brand name.
However, Uzi Nissan argued in court that “Nissan” was his own surname and that he had legitimate rights to use it in connection with his business. He argued that he had a legitimate right to use his own surname as the name of his business and domain.
Finally, the automotive company lost the case and needed to pay Uzi’s court costs as well. On top of that, Uzi Nissan legally holds their domain name, and even though he died from COVID in 2020, his family still owns the domain, and demonstrates to the automotive company that one wrong call can spoil your whole online presence for ages.
Failing to plan your domain strategy from the beginning can create other problems as well. And even if you reserve your dream domain name in time, leaving out misspellings will haunt you for a long time.
If someone wants to take advantage of your success and hijack your visitors, they will register a domain name that is similar to yours. So when an actual visitor types your name into the search bar, they might get the wrong page up front. They will be the victim of data theft and will have a general
misconception about your brand. Even though your company is not responsible for the fraudulent activity, customers may still associate the experience with your brand.
Your brand will suffer, even though you only committed one simple mistake: you didn’t establish a domain portfolio.
But even if your competitor is not in shady business, your success or return on investment will definitely be hurt if you let others climb on your back.
The more competitors you have, the more your ad cost will increase to maintain your present position. That’s a general concept. However, if you have competitors with names similar to yours, they can even steal those customers who search for your brand words.
For example, if Nike has a competitor called Niky, some of us believe that the second is the original and make purchases there. Also, as quality scores are as important in Google’s bidding system as your actual budget, these competitors will generally increase your brand CPC-s. Why? Because Google can not decide which site the user wants to be at, Nike.com or Niky.com; therefore, both get high quality scores.
But how can you avoid this from happening? Large brands often use defensive domain strategies to reduce the risk of cybersquatting, impersonation, and customer confusion. But how did they make that happen? This section will explain this.
There are two very important tasks that you should do before you start selling something online. First, consider registering your brand as a trademark in the markets you intend to serve. International trademark registration systems are available; however, they are really expensive for a currently forming business.
That’s why you need to pinpoint your potential regional targets in advance, and create country specific trademarks. A trademark does not prevent others from registering similar domains, but it can provide an important legal basis for challenging certain forms of infringement or abusive registration.
If someone registers a domain that infringes your trademark or is used to impersonate your brand, trademark rights may strengthen your position when pursuing legal or administrative remedies.
Trademark is a great first option, but you are still not defended from malicious sites that only want to get your visitors’ data. It is illegal what they do; why do they care about your actual trademarks? It won’t make them lose interest.
That’s why you need other ideas. Potentially, minimizing their options. The problem with reserving almost identical domain names is that the number of nearly identical domain names is uncountable and infinite.
Just think about it: a domain name is a combination of an SLD (nike, apple, samsung) and a TLD (com, eu, uk, ai). If you make one simple change, you can create a new domain name that you can use without any restrictions. For example, even if you reserve xy.com, yx.com, and xy.eu, but you are not focusing on xy.ai, your brand is still in danger.
After generic TLD-s started to ruin the domain name market in 2013, domain experts introduced a brand new strategic model that is still used by the biggest brands. This model has three tiers, from must-own to monitoring. Experts stated that reserving every domain name possibility needs too many resources that brands can not finance. Therefore, you only need to spend money on a portion of them.
Implementing this model will actually save your brand from a disastrous catastrophe.
This article has demonstrated why a defensive domain portfolio can be an important part of protecting a brand's online presence. The story of the “Nissan” domain name gave us insights into why advanced thinking is needed in domain strategies.
We also examined how neglecting defensive domain registration can expose a brand to financial, operational, and reputational risks. We also introduced a well-known tier list on how to start defending your domain name, what to reserve, and what to monitor. Don’t forget: strategies without trademarks are not powerful enough, so you must use legal tools as well to preserve your brand’s value and save it from online fraud.